Shipping and return policies
Shipping and delivery:
All items are shipped by Dome Ovens in the best possible packaging to ensure that you receive your purchase in perfect condition.
The carrier will contact you prior to delivery to confirm an appointment and a signature will be required to ensure item arrived safely.
We will ship the items to the address on file with your payment. Please confirm the information is correct. The carrier will charge additional fees for incorrect shipping addresses.
Economy Freight Shipping includes residential delivery ( lift gate and curbside)
If you wish to not pay additional fees you may have the item picked up at the nearest terminal in your area.
You may return your unused item in its original condition and packaging within 14 days of receipt.
Item must be received by Dome Ovens in the same condition it was shipped.
Cancellations are subject to a 20% re-stocking fee on the purchase price of the item.
Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
Refunds will not be issued in full for items damaged in return shipping or returns that are never received. We recommend contacting us for additional assistance.